Why Players Are Refunding Call of Duty: Black Ops 7 – The Franchise's Most Controversial Launch

Black Ops 7 faces massive refunds from Steam players citing AI-generated assets, always-online campaign, no pause feature, and worst user scores in
Why Players Are Refunding Call of Duty: Black Ops 7 – The Franchise's Most Controversial Launch
Call of Duty: Black Ops 7 has become one of the most controversial releases in the franchise's storied history, with players across multiple platforms requesting refunds in unprecedented numbers. Launched on November 14, 2025, the game has been met with fierce backlash from the gaming community, earning the dubious distinction of being the lowest-rated Call of Duty title ever on Metacritic with a user score of just 1.7 out of 10. What went wrong with this highly anticipated release, and why are so many players choosing to abandon ship?​ The AI-Generated Content Controversy One of the primary catalysts driving refund requests centers around allegations of AI-generated assets within the game. Players quickly identified what they termed "AI slop" in the game's Calling Cards—cosmetic items that appear on player profiles—noting distorted textures, nonsensical art styles, and anatomical errors characteristic of algorithmically generated images.​ The controversy escalated when…